Privacy policy

Effective Date: April 28, 2025

At Serafy PLLC, we are committed to protecting your privacy and honoring our professional duties of confidentiality. This Privacy Policy describes how we collect, use, and safeguard your information when you interact with our website (serafy.law) and any associated communication channels, including email, text messaging, and web forms (collectively, the “Services”).

Please review this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you understand and agree to its terms.

1. Information We Collect
We may collect the following categories of personal information:

• Identifiers: Name, email address, phone number, mailing address, or other contact details
• Client Intake Information: Information voluntarily submitted as part of an inquiry, consultation, or legal representation
• Device & Technical Data: IP address, browser type, operating system, and usage patterns (pages viewed, time on site);
• Communications: Information you provide through contact forms, emails, SMS/MMS, or other methods;
• Other: Any additional data you voluntarily submit in connection with legal services'

We collect information:

Directly from you;

Automatically through cookies and analytics tools;

From third parties, with your authorization.
 
2. How We Use Your Information
Your information may be used to:

Communicate with you about your legal matter
Evaluate whether we can represent you
Provide legal services consistent with our engagement
Respond to your inquiries or provide requested information
Comply with professional, legal, and ethical obligations
Improve our website and Services
Send updates you have opted in to receive
We do not use your information for automated decision-making or profiling.

3. Confidentiality and Information Sharing
We are bound by the Texas Disciplinary Rules of Professional Conduct and the ABA Model Rules of Professional Conduct. Accordingly:

• Client information is treated as confidential and privileged
• We do not sell or disclose personal information for marketing or monetary value
• We may share your information:
  • With service providers under confidentiality agreements
  • With other attorneys or experts as necessary and with safeguards or your consent
  • As required by law or to prevent harm or fraud
  • In connection with a business transition, with confidentiality protections in place

4. Cookies and Analytics
Our website may use cookies or similar technologies to:

• Recognize repeat visitors
• Analyze site traffic and performance
• Improve user experience

You may control cookies through your browser settings. Disabling cookies may limit some website functionality.

 
5. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:

• Request access to the personal information we hold
• Request correction or deletion of your information
• Opt out of non-essential communications

To exercise these rights, contact us at [email protected].

We will not discriminate against you for exercising your privacy rights.

6. Data Security
We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, misuse, or disclosure.

However, no method of transmission or storage is completely secure. Please contact us if you believe your interaction with us may have been compromised.

 
7. Data Retention
We retain client information only as long as needed:

• To fulfill the purpose for which it was collected
• As required under professional obligations
• As necessary to comply with recordkeeping rules under Texas law
   
  8. Children’s Privacy
  Our Services are not directed to children under age 13. We do not knowingly collect information from children. If you believe a child has submitted information to us, please contact us immediately.

9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. If significant changes are made, we will update the effective date and notify you through appropriate channels.

 
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:

Serafy PLLC
Email: [email protected]
Website: www.serafy.law